My name is Carmen, vendor management consultant and trainer located in the United Kingdom. 

I started working in the translation industry in 2013 after finishing my Translation and Interpreting degree at Universitat Jaume I in Castellón, Spain. Although I started as a project coordinator, I had my heart set on vendor management from the very beginning. 

After working at Xerox for three years in both the UK and Hungary, I progressed to a Resources Coordinator role at Webcertain Translates (UK), where I learned all the basics about vendor management. 

During the next two years, I looked at ways I could improve my knowledge of the language services industry and specifically, vendor management. I attended industry events, kept up to date with industry news, and read books on negotiation and supplier management. 

After I started working at ALM Translations (UK), I realised I was not the only one feeling like there was a void in the language services industry’s knowledge of vendor management.

A lot of the time small companies cannot afford to hire a vendor management team full time but, on the other hand, large companies deal with so many suppliers at once that the vendor management team is often buried under waves of administrative work.

In order to bring this issue to the attention of my peers and share my passion for vendor management, I decided to create a blog called Resourceful L10N as well as a LinkedIn group called Translation Vendor Management. As both were so well received, I decided to join Women in Localization as a mentor, to be able to share my knowledge with newcomers in the language services industry and specifically, vendor management.

In early 2021, I decided to take things into my own hands and thus created Resourceful L10N, a company focused on helping companies and individuals working in the language services industry improve their vendor management knowledge and achieve their vendor management objectives.

Resourceful L10N offers consultancy services on how to improve your company’s vendor management processes, training courses and 1:1 support.

Thank you!